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Cancellation Policy

We reserve time specifically for you. Please let us know as early as possible if your plans change.

Rooted Rose Health & Wellness Collective, PLLC, serving patients in Illinois. Questions? Contact us or return to our services.

Rescheduling and Cancelling

Please cancel or reschedule at least 24 hours before your appointment through the Patient Portal so that the time can be offered to another patient.

Late Cancellations and Missed Visits

Visits cancelled with less than 24 hours notice, or missed without notice, may be subject to a fee. Mobile visits may be subject to a higher fee because of provider travel and scheduled supplies.

Illinois Location Requirement

Telehealth visits require the patient to be physically in the state of Illinois. A visit that cannot proceed because the patient is outside Illinois may be treated as a missed visit.

Exceptions

We understand that emergencies and illness happen. Please contact us and we will review your situation with compassion.

Questions About Our Policies?

We are happy to walk you through anything before your visit.

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