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Telehealth Policy

What to know before your secure video visit with Rooted Rose Health & Wellness Collective, PLLC.

Rooted Rose Health & Wellness Collective, PLLC, serving patients in Illinois. Questions? Contact us or return to our services.

Patient Location Requirement

Patient must be physically in the state of Illinois at the time of every telehealth visit. Care is provided under Illinois licensure, and visits cannot be completed if you are outside the state.

Consent to Telehealth

By scheduling a visit you agree to receive care by secure video. Telehealth has benefits and limits: some concerns need an in-person exam, and your provider may refer you for in-person or emergency care when needed.

What You Need

A smartphone, tablet, or computer with a camera, microphone, and stable internet connection, and a private place to talk. Please be ready to confirm your identity and current location at the start of the visit.

Emergencies

Telehealth is not for emergencies. If you believe you are having a medical emergency, call 911 or go to the nearest emergency room.

Questions About Our Policies?

We are happy to walk you through anything before your visit.

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